| Microsoft Exchange | This is the recommended way to get your development and production email data into Re:infer. | A Microsoft Exchange mailbox can be synced directly into Re:infer via an Exchange Web Services (EWS) connection. Re:infer will clean and preprocess the raw emails. Get in touch if you are interested in a direct EWS integration. |
| Raw emails | This option can be used if you already have extracted raw emails as part of an existing data pipeline. | Raw emails can be synced into Re:infer via the email API endpoint. Re:infer will clean and preprocess the raw emails. |
| Customer feedback, surveys, reviews, tickets | This option should be used for non-email data. | Comments other than raw emails (which don't require special-purpose pre-processing) can be uploaded into Re:infer via the general-purpose API endpoint. Alternatively, a CLI tool is available for Linux platforms. |
| Labelled data | If you have labelled data from another system that you want to upload to Re:infer. | Labelled data can be uploaded using the Re:infer command line tool (available for Linux platforms). It is not currently possible to assign labels via the API. |