Upload Data

Type of Data	Scenario	Upload Method
Microsoft Exchange	This is the recommended way to get your development and production email data into Re:infer.	A Microsoft Exchange mailbox can be synced directly into Re:infer via an Exchange Web Services (EWS) connection. Re:infer will clean and preprocess the raw emails. Get in touch if you are interested in a direct EWS integration.
Raw emails	This option can be used if you already have extracted raw emails as part of an existing data pipeline.	Raw emails can be synced into Re:infer via the email API endpoint. Re:infer will clean and preprocess the raw emails.
Customer feedback, surveys, reviews, tickets	This option should be used for non-email data.	Comments other than raw emails (which don't require special-purpose pre-processing) can be uploaded into Re:infer via the general-purpose API endpoint. Alternatively, a CLI tool is available for Linux platforms.
Labelled data	If you have labelled data from another system that you want to upload to Re:infer.	Labelled data can be uploaded using the Re:infer command line tool (available for Linux platforms). It is not currently possible to assign labels via the API.